Each club meets in a local venue and is organised by a Club Leader. Club Leaders and Chefs are employees of the Association and there are approximately 100 volunteers whose services are invaluable to the success of the lunch clubs.

Club Leaders and Chefs are given appropriate training in areas such as food hygiene, health and safety, person handling and first aid. Opportunities for training are also available to volunteers.

The Association organises transport to enable members to attend their Day Club by using Durham County Council Social Services buses, local taxis and volunteer drivers. Community resource buses and local coach firms are used for day trips.

Where necessary, members are collected and taken to their club either by volunteer drivers or by local taxi companies. Tea or coffee is served to members on arrival at which time they have the opportunity to chat with each other and volunteers. A three course meal, freshly prepared on the premises, is provided to the members. During sessions an activity may be organised by the Club Leader for example, a visit from guest speaker or musical entertainment. In addition to the regular sessions, each Club Leader organises two or three outings a year.

The Community Worker visits the Clubs and liaises with members, Club Leaders and other organisations and agencies. Through the Community Worker, members are provided with support and advice on legal and practical matters and all aspects of personal care.

If members unexpectedly do not turn up at the meetings, staff will follow up to ensure they are safe.